Sales Operations Manager (Maternity leave cover), based in central Manchester.
Note - this role requires you to be in the office 3 days per week, with 2 days work from home.
We source, structure and launch off-plan developments with developer partners, then sell them to a direct investor base and agent network. The commercial side of that is well covered. The legal and due diligence side currently sits with two senior people alongside everything else, which means partner vetting and contract review compete for time with deal-making.
This role owns that work end to end. You will prove a development partner is who they say they are and can deliver, get the contractual position right before we go to market, and stay with the scheme through launch, exchange and completion. You will also sit between Development, Progression, Sales and Marketing, making sure what we have signed and what we are selling match.
What you will do
Partner due diligence
Verify the development team (developer, architect, contractor)
Check proof of land ownership, planning permission, proof of funder and deposit protection
Confirm the freeholder and any differentiating SPV details
Investigate SPV directors for adverse reports or ongoing legal proceedings
Review financial statements and assess whether a partner can actually deliver
Run AML checks on all development partners
Development due diligence
Lease details, construction schedule, short stop and long stop dates
Build and construction warranty documentation
Service charge estimates, confirmation of no ground rent, penalties for late completion
How and where funds are held, with minimum 10% deposit protection
How the land was purchased, and whether any third party holds a charge over it
Cross-reference the scheme against current legislation, including space standards
Legal and contracts
Review draft contracts and leases
Legal onboarding of new development partners
Internal agency and development agreements
Panel solicitors and enquiries, onboarding client solicitors with Progression and flagging issues early
Pre-development
Meeting prep and DD ahead of developer meetings, including market research on the location and their stock
Preparatory work on pricing and the exit plan for a new partner
Attend first developer and partner meetings in person
Make sure notes are taken and follow-ups tracked
Launch and ongoing
Contribute to client-facing assets (CGIs, brochures, floorplans) and check claims are contractually supportable
Support tender documents: sales velocity, sales proposals, marketing proposals
Coordinate with Marketing, Growth and Sales on launch activity and campaign feedback
Produce developer account management documents and quarterly developer and marketing reports
Coordinate and attend after-sales meetings with developers
Track exchange and conveyancing: average deal length, developer satisfaction, progression blockers
Chase developers on overdue invoices
Completion
Pre-completion prep with Progression, 3 to 6 months out
Confirm when valuations begin with Progression and the developer
Prepare valuation documents and reports for valuers
Hand over to Completions as mortgage and client management begins
What we are looking for
Essential
A mix of sales and legal experience in UK residential property, development or construction, or equivalent hands-on DD and contract review experience
Practical understanding of off-plan sales: reservation agreements, deposit protection, exchange, long stop dates, and what goes wrong between exchange and completion
Able to read a lease, a build contract and a set of accounts and form a clear view on risk
Comfortable running AML and company director checks, and knowing when to escalate
Clear written work that a commercial audience will read and act on
Genuinely cross-functional, and comfortable holding a line with a sales team that wants to launch on Friday
Organised enough to own document control across multiple live schemes without being chased
Desirable
Experience with new-build warranty providers, SPV structures and development funding
Exposure to investor-facing or agent-distributed property sales
CRM discipline, ideally HubSpot
What we are building: The first end-to-end real estate investment offering - making the dream of owning real estate more accessible to everyone globally.
Diversity & inclusion at GetGround: We encourage applications from all sections of society and we believe in the criticality of an inclusive culture. We are committed to equal employment opportunity regardless of race, religion or belief, ethnic or national origin, disability, age, citizenship, marital, domestic or civil partnership status, sexual orientation, gender identity or any other basis as protected by law.
42% of our employees identify as female or non-specified, 58% as male
22 nationalities represented across offices in 5 countries
Our work on Design Accessibility
Inclusion is at the heart of our culture - we celebrate and reflect on key D&I and cultural events such as: Black History Month, International Women's Day and Pride
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